About complaints

A customer was missing out on a bundle deal discount. Was he eligible for backdated credits?

Cost of phone repair enough to stop a customer from singing in the shower.

Miscommunication and false information.

Lost emails and lost profits for small business owner.

Weeks without an internet connection. Who pays for external IT support?

Connectivity interruptions over the holiday period.

Repayment plans gone wrong.

Sometimes you can’t always get what you want.

When is compensation available?

Transfer of service gone wrong.