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All about the complaints we see: examples of case studies, decisions, jurisdiction, and guides to common complaints
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Billing
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Transfer
Service switch and debt collectors
3 Jun 2021
Case Studies
Provider transfer, communication issues and a bad credit rating.
Bill shock - $2k over data cap
26 May 2021
Case Studies
When Peter* and his family moved houses, their broadband connection was delayed for a month.
No Room to Roam
20 May 2021
Case Studies
This case involved a hefty international roaming charge shock.
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